Be at the heart of helping people live longer, healthier, happier lives.

You might think you know a lot about Bupa. You’ll know we provide health insurance and aged care services across Australia, and you’ve probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we also deliver health assessments on behalf of the Australian Government via Bupa Medical Visa Services, for people who are applying for visas to live, work or study in Australia.

As part of our commitment to delivering exceptional customer service, we’re growing our network of Visa Medical Assessment Centres so we can provide a Bupa experience for our visa applicants in the communities where they live. This has created a range of frontline and leadership roles in new purpose-built medical centres and opportunities to grow your career with a global health care brand where our customers are at the heart of everything we do.

About the role: 

Reporting to and supported by the Senior Health Assessor, Pathology Collectors/Health Assessors you will be responsible for providing quality health assessments to customers undertaking a medical assessment as part of their visa application process. You will also work in a receptionist position as well which creates a varied scope to your day-to-day duties! 

Details of these roles include:

• We have 1 casual role that is a combined role of being a health assessor (pathology collector) and a receptionist!
• You will ideally be given shifts on an ADHOC sick leave and annual leave coverage basis for the health assessor component and the bonus is you will be given additional shifts throughout the week to work as a receptionist.
• Medical centre hours are from 8am - 6pm Monday to Friday, no weekend work!
• Availability to work on a rotational roster between opening hours

Your tasks as a health assessor/pathology collector:

•  Identity checks, blood pressure, height, weight, body mass index, vision testing, urinalysis,  and venepuncture
•  Facilitate smooth delivery of the applicants through the medical assessment to ensure a timely and accurate service
•  Adhere to clinical governance and associated policies and procedure
•  Accurate documentation of results in eHealth record

Your tasks as a receptionist:

• Guiding customers through the visa medical examination process
• Confirming documentation completion
• EFTPOS payments
• Identity and security checks

Your background: 

• Certificate III or IV in Pathology (mandatory)
• 2 years phlebotomy experience essential
• Experience working with people of multi-cultural background
• Excellent customer service skills

Be at the heart of it with Bupa:

This isn’t your average Pathology Collector position this role is combined with a receptionist role! This is your opportunity to join a truly supportive team and centre, and have a real impact on the Bupa Medical Visa Services customer experience.

Conveniently located on the grounds of the University of Canberra and surrounded by specialist medical centres, you’ll enjoy all the benefits of working in a busy health precinct hub including access to public transport, paid or permit parking, cafes, and convenience centres.

Bupa's Benefits:

• No late nights, overnight shifts, weekends or working public holidays
• A big supportive team where your contributions are truly valued – our people love working at Bupa
• Opportunity to build your career with a global leader in healthcare
• Significant Bupa product and services discounts, including varied insurance discounts