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CRM Developer

Melbourne, Australia

Posted 06/06/2022 Job Number R1102694 Full/Part Full time Posting End Date 06/07/2022

An opportunity has become available for a Dynamics Developer to join our Business Delivery team within ADF Health Services on a permanent, full time basis based in Melbourne, Sydney, Brisbane or Adelaide office locations when not working from home.

As the Dynamics Developer you will enhance and optimise processes through enabling efficient workflow and decision-making. Reporting to the Head of Delivery Governance you will be a proactive problem-solver that is able to combine business acumen with technical skills to design and build solutions for multiple business initiatives to set timelines and levels of quality in a fast-paced, complex environment.

How will I help?

Key accountabilities include:

  • Drive business outcomes through data quality and integrity.
  • Deliver data and system changes to support Bupa ADF Health Services’ integration, provider platform and, analytics platform.
  • Work closely with Product Owner and business stakeholders to scope and initiate new work items.
  • Design and build solutions to agreed project scope within required timeframe, cost & quality constraints.
  • Ensure agreed business outcomes are delivered with full business engagement.
  • Effectively manage risks, issues, assumptions and dependencies.
  • Provide high quality weekly status reports.
  • Work closely with the key stakeholders to ensure projects are initiated, executed, deployed and closed effectively and efficiently while following development and deployment governance standards.
  • Develop trusted relationships with the business stakeholders, contractors, IS and sponsors for all work.

What’s in it for me?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

Perk highlights:

  • Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
  • A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.
  • An additional well-being day each year to treat yourself.

What do I need?

  • 3-5+ years Microsoft Dynamics 365 development and CRM data model design
  • Strong experience coding in C# .NET, .NET Standard and .NET Core
  • Strong experience working with XRM Toolbox
  • Strong experience working with Windows Services
  • Strong experience working with Azure DevOps and Pipelines
  • Advanced SQL knowledge including experience working with MSSQL
  • Experience working with Azure AD
  • Strong analytical skills working with unstructured datasets
  • Ability to identify, design, develop and implement creative technical solutions to solve operational or commercial challenges
  • Exceptional communication skills and ability to engage with non-technical stakeholders to provide advice, guidance and updates
  • This is a Security Cleared Position. The occupant must be an Australian Citizen and must be eligible to obtain and uphold a Baseline Security Clearance.

About Bupa

Bupa is an international healthcare group which has a purpose to deliver longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa assists more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

ADF Health Services Contract (ADFHS) provides integrated and seamless end-to-end health support to 85,000 Australia Defence Force (ADF) personnel across 59 facilities. This includes a health professional workforce to complement the existing ADF and Australian Public Service (APS) health workforce in providing health services to Defence personnel, along with pathology, imaging and radiology, rehabilitation, mental health, hospital, specialist, allied health and other off base services enabled by Bupa network and systems.

As part of the ADF HS, Bupa also provide health support to the Department of Veterans’ Affairs (DVA). This includes but is not limited to; providing a national network of Bupa health professionals to provide clinical advice, communication, and quality assurance activities to DVA Health and Compensation branches, as well as health assessment and mental health services to Veterans. Additionally, Bupa also provide a Veterans & Families Counselling service for veterans and their families through the Open Arms programme.

Our people reflect the diversity of our community.  At Bupa, your wellbeing, identity and own story is respected and valued.


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