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Hospitality Service Assistant | Bupa Ballina

Ballina, Australia

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Posted 20/11/2025 Job Number 56446 Work type Permanent - Part Time Posting End Date 20/12/2025

Ready for a new career adventure? 

Join Bupa Aged Care and be at the heart of it in Ballina. 

As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. 

We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that. 

Bupa Ballina is a beautiful care home set in the scenic seaside town of Ballina on the North Coast of NSW. Located near the airport and beaches, this care home provides an awesome tropical landscape. It consists of 123 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. Embrace the warm and friendly atmosphere of the locals, where a strong sense of community and country hospitality create a welcoming environment. 

To learn more about our beautiful care home visit: Bupa Ballina | Ballina Nursing Home

The Benefits 

  • Free select health insurance products for you and your immediate family up to $5500*
  • 5-x free telehealth GP appointments through Blua (our digital health platform) for you or your immediate family.
  • VIVA Happier & Healthier - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. 
  • Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. 
  • Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence 
  • Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support 
  • Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it  

About the Role

To deliver effective support to the hospitality function within the care home, including catering, cleaning and laundry

Use your fantastic food services and cleaning skills in a role where you really can make a difference by providing our residents with an empathetic and personal approach. 

About you

Previous catering / food service or cleaning experience preferred but not essential.

Applicants with previous cleaning experience will be highly regarded.

You will be a team player and someone who enjoys interacting with people and giving back to our most vulnerable. 

Flexible part-time and casual roles to match your needs

Duties

  • Maintain legislated workplace health and safety, quality and hygiene standards
  • Complete required documentation and reporting
  • Respond to residents’ queries and requests 
  • Laundry duties include loading washers & dryers, sort linen, hang, fold, wrap or iron linen
  • Catering / food services duties include assisting with basic food prep, provide meals and snacks, clear dining areas and dishwashing  
  • Cleaning duties include general cleaning; mopping, vacuuming, and waste collection in the residents’ rooms, bathrooms, communal and living areas

Skills and Experience

  • Excellent communication and interpersonal skills
  • Cleaning or catering experience preferred but not essential
  • Flexible availability for a variety of shifts throughout the week
  • You will have an understanding of work health, safety and hygiene practices and the ability to work unsupervised. 

How to Apply

Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.

To learn more about working at Bupa please visit our websitehttps://careers.bupa.com.au

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Interested to explore some more? Click on the links below:

https://media.bupa.com.au/bupa-puts-first-nations-health-at-the-centre-of-reconciliation-action-plan/

https://careers.bupa.com.au/be-you-at-bupa

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