Workplace Concierge

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world.Healthcare is changing, and so are we.We’reinvesting in more clinics, bettersystemsand smarter, more connected ways to help our customers.As wecontinue toexpand our services and invest in innovation,you’llhelp create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Purpose
 The role requires experience in a fast-paced, medium to large organization and managing daily activities across a corporate office. Key attributes include creativity, energy, teamwork, excellent client service, and strong communication skills. Ability to handle multiple issues concurrently and work under pressure with minimal supervision is essential.

Key Responsibilities:

• Manage external room bookings, onsite events, AV troubleshooting, and workplace services.
• Oversee reception, mail services, and workplace services for Brisbane Head Office.
• Coordinate meeting rooms, catering, and technical support for events.
• Conduct workspace audits andmaintainhigh standards.
• Manage contractors, invoicing, purchase orders, and workplace guidelines.
• Handle visitor support, security passes, and card audits.
• Maintain stock levels, stationery orders, and desk booking systems.
• Support reporting, fire warden lists, and compliance requirements.
• Provide coverage for the broader workplace services team during leave or peak demand.
• Ensure legal and regulatory compliance and adherence to Bupa’s risk and compliance policies.

Requirement

• Strong client-focus and hospitality mindset.
•  Microsoft Outlook
• Windows
• Microsoft Excel
• Customer service experience & skills
• Strong communication skills including excellent listening skills
• Privacy/confidentiality issues – being discreet and sensitive to information, keeping matters confidential
• Demonstrated organisational & time management skills
• Demonstrated ability to prioritize workloads and manage multiple tasks simultaneously
• Demonstrated ability to work autonomously and as part of a team
• Self motivated with demonstrated decision making and problem solving abilities
• Demonstrate a willingness to be flexible and manage change
• A strong commitment to continuous improvement

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.