About Bupa Caulfield:

Nestled in the vibrant heart of Melbourne’s South East, Bupa Caulfield is surrounded by lush, landscaped gardens and offers a peaceful, oasis-like environment amidst the urban bustle. With the beautiful bay and rich cultural connections nearby, our care home offers a tranquil yet connected setting. Plus, with easy access to public transport, it's never been easier to get to work and be part of a close-knit, supportive team.

About the Role:

As the General Manager of our Bupa Caulfield care home, you will be at the helm of a dynamic and passionate team dedicated to delivering outstanding care to our residents. Your role will encompass leadership and operational management, where you will be entrusted with overseeing day-to-day operations while ensuring that our residents experience the highest level of care.

You'll be responsible for setting the tone of our home’s culture, guiding staff development, and maintaining a focus on excellent business performance—all while championing our unique Bupa Model of Care. With the support of a world class leadership team and ongoing training and resources, you’ll be empowered to make an incredible impact on both the residents and the team.

Key Responsibilities:

• Lead day-to-day operations with operational excellence.
• Collaborate with clinical leaders to ensure the highest standards of care and safety.
• Drive financial performance and budget management.
• Lead recruitment efforts, focusing on attracting and retaining top talent.
• Foster a positive work culture through training, development, and succession planning.
• Optimize occupancy management, staffing rosters, and resident satisfaction.
• Liaise with internal and external stakeholders to maintain quality relationships.

Skills & Experience:

• Proven leadership experience within a residential aged care setting.
• Expertise in managing operations with a focus on excellence and efficiency.
• Passion for developing and empowering people to reach their full potential.
• Strong understanding of service improvement, workplace health and safety, and regulatory compliance.
• Excellent communication and emotional intelligence, enabling you to connect with both residents and staff.
• Comprehensive knowledge of Resident Rights, Aged Care Accreditation Standards, and outcomes.
• (Desirable) Postgraduate qualification in Health Management, Aged Care, or a related field.

Why Bupa?

At Bupa, we believe in offering our team more than just a job. We provide a supportive and flexible working environment with a range of fantastic benefits to ensure you have the work-life balance you deserve:

• Competitive salary package with performance-based management bonuses.
• Flexibility across our 24/7 operations – work-life balance is a priority.
• Generous leave provisions, including 12 weeks paid parental leave.
• Access to discounts on health, travel, home, car, landlords, and pet insurance.
• 35% off optical services and 10% off at Bupa Dental Clinics.
• Health and wellness initiatives with exclusive discounts through the Bupa SMILE program.
• Enjoy workplace giving and Bupa's fund matching program for charitable donations.

Ready to Make a Difference?

At Bupa, our people are at the heart of everything we do. We’re committed to providing a workplace where our team can thrive, grow, and truly make a difference in the lives of those we care for.

To apply, simply click the Apply button and follow the steps to complete your online application. As part of the process, you’ll need to complete pre-employment checks, including a criminal history check and pre-employment medical.

About Bupa Aged Care Australia:

Bupa Aged Care Australia is the largest private residential aged care provider in the country, with over 9,000 employees providing exceptional care to over 6,500 residents across 70+ homes. We take a person-first approach, ensuring our residents and their families are always at the heart of everything we do. Together, we are committed to delivering our purpose: ensuring longer, healthier, and happier lives.

Join us in creating a better future for those who matter most.