Skip to main content

Assistant Store Leader

Chermside, Australia

Apply
Posted 14/11/2025 Job Number 56341 Work type Permanent - Full Time Posting End Date 12/12/2025

A career at Bupa is more than just a job.  At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people. 

Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance. 

At Bupa, we’re big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day.

 If you’re looking for a career with endless possibilities, a role with Bupa Retail could be your perfect starting point.

  • Full time position benefits including Health Insurance!
  • 38 hours per week including rotating Saturdays
  • Sales experience & drivers licence essential
  • Start 5 January 2026

About The Role

Based in our Chermside Store and working towards customer growth activities you will provide individual needs analysis for customers in branch, recommending the most suitable products and explaining the value and benefits of these products.  

  • As the local face of Bupa, you will also work within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members
  • Taking a customer needs-based approach, as a hands-on leader, you will assist our existing Bupa members in their day-to-day transactions, ensuring that they understand the full value of their health insurance product, provide solutions to any identified concerns or unmet needs and educate members on all the benefits they can access 
  • You will be the face of Bupa for our members and the community.  As a dynamic leader, you will provide day-to-day management of a retail store team and maintain a superior Sales and Service ethos within the retail environment
  • Specifically, you will drive and support the achievement of the retail store's business objectives, sales, retention, customer satisfaction, and quality and productivity targets through proactive and sophisticated means (e.g. new store technologies and services, new ways of working and health partner initiatives). 

Alongside this, you will be responsible for leading your people, developing authentic and genuine environments for them to grow and setting an example for extraordinary performance.

About You

You will combine your drive for sales, together with your proactive, customer focused approach, to provide your customers with the best possible solutions and service. 

With a resilient attitude, you will enjoy leading your team within a dynamic and ever-changing environment and have a lively and enthusiastic approach, taking a positive, can-do attitude into everything you do. 

As a well-established Sales Leader, you will be aspiring to demonstrate and build upon your leadership capabilities and take on additional responsibilities including coaching and mentoring of staff, reporting and assisting with operational requirements. 

What you’ll enjoy 

Bupa’s Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self. 

Training and connecting 

We believe in giving you room to grow. At Bupa, you get the best of both worlds – support when you need it and plenty of space for personal development. 

Dedicated leadership will support you to excel in your role. You’ll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base. 

Just so you know

When you join our retail team, your first 4-6 weeks are dedicated to full time training (business hours). 

Everyone who makes it through to offer will be required to complete a background check which includes a police check 

 Nothing half-hearted about it! Apply now

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Apply
Great Place to Work

We're a Great Place to Work®

Bupa Australia has been officially certified as a Great Place to Work® – a proud moment that reflects our caring culture and the voices of our people.

Read more
Learning and Career Development

Learning and career development

At Bupa, we’re committed to helping you grow. Whether you're just starting out or building your career, you'll have access to a wide range of learning opportunities and industry-recognised training.

Read more
AWEI Gold Awards

Gold Employer accreditation in the 2025 Australian Workplace Equality Index (AWEI)

Bupa has been awarded Gold Employer accreditation in the 2025 Australian Workplace Equality Index (AWEI) – the national benchmark for LGBTQ+ workplace inclusion.

Read more

Job Alerts

Don’t see a role that’s right for you? You can sign up for our job alerts and we’ll make sure to let you know when the right one comes up.

Job alerts

We're always looking for talented individuals. Make sure you sign up for job alerts so you can bring your difference to make the difference.

Interested InSelect options from the fields below and click “Add” to customise what jobs you would like to be notified about.

Join Our Talent Community

Looking to shape a brighter future for everyone? Sign up to our talent community and be the first to learn about new roles.

Join Now