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Receptionist - Concierge

Docklands, Australia

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Posted 29/12/2025 Job Number 57470 Work type Fixed Term - Full Time Posting End Date 23/01/2026

x2 12 Month Fixed Term - Full Time Opportunities

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. 

These exciting 12 Month Fixed Term contract opportunities have become available in Docklands, Melbourne CBD.  This role sits in our Bupa Medical Visa Services business which delivers health assessments on behalf of the Australian Government to our customers who are applying for visas to live, work or study in Australia. We are known for our welcoming, rewarding and high-performing workplace, with our customers at the heart of everything we do.

This is a big moment in their lives, and we're here to help make sure they feel welcomed and supported as they move through this process, as well as playing a key role in protecting Australia's population health.

Why Choose Us?

Our Melbourne team is known for its professionalism, great culture and supportive team!

  • No late nights or public holiday shifts
  • Supportive team environment
  • Opportunities for career growth with a global healthcare leader
  • Weekend penalty rates

About the role:

Join our dynamic Reception and Concierge team, where you'll greet customers, address inquiries, and ensure a caring and professional experience. Key duties include:

  • Identity and security checks
  • EFTPOS payments
  • Confirming documentation completion
  • Guiding customers through the visa medical examination process

As our successful Receptionists you will be:

  • Customer-focused, service-oriented approach
  • Customer service background 
  • Minimum 2-3 year admin/reception experience
  • Show strong attention to detail skills
  • Be effective in showcasing your communication skills
  • Be able to adhere to processes and procedures

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. 

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. 

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

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