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Receptionist - Concierge | Bupa Medical Malvern

East Malvern, Australia

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Posted 19/12/2025 Job Number 57141 Work type Permanent - Full Time Posting End Date 16/01/2026

Why Bupa?

  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
  • Opportunity to build your career with a Global leader in healthcare
  • Paid parental leave
  • Reward and recognition programs
  • Full-time permanent position in our brand-new Malvern practice opening in Feb 2026!


The Opportunity:
Join our brand-new, state-of-the-art Bupa medical practice in Malvern! We’re building a stellar team and looking for a receptionist for this exciting new opportunity. At Bupa Medical Malvern, it’s more than a job—it’s a chance to make a real impact on our customers and community. Enjoy building a fantastic team, taking on career growth, and limitless opportunities! 

We have a versatile, exciting and rewarding opportunity at our Bupa Medical Malvern available for Medical Receptionists seeking permanent full-time work: 

  • Meet and greet patients, providing a great first impression
  • Book and amend appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Processing payments via EFTPOS, HICAPs and Medicare
  • Accessing sensitive information whilst maintaining patient confidentiality
  • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner


You’ll be:

  • Available to work Monday to Friday, 38 hours per week
  • Work between our Malvern and South Yarra clinic as required
  • Available to commence from end of January/early February
  • Previous Medical Reception experience preferred
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organised with attention to detail
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Please note that selection processes will commence from 5 January 2026, but we encourage you to apply early as there is no formal closing date. 
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

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