Skip to main content

Business Intelligence & Insights Analyst

Melbourne, Australia

Apply
Posted 11/11/2024 Job Number 43392 Work type Permanent - Full Time Posting End Date 29/11/2024

Opportunity snapshot: 

An exciting, Permanent opportunity has become available for a Business Intelligence and Insights Analyst.

Reporting to the Manager of Business Intelligence and Reporting, Health Insurance, we are seeking an experienced Business Intelligence professional to support the delivery and optimisation of a portfolio of reports and analytical tools that enable our people to drive customer outcomes, aligning with the larger Bupa data program. 

  • Work as part of a team of data analysts and advanced analytic experts within Health Insurance to continuously improve how we manage, report on, and use data to drive performance. 
  • Contribute to and support key data reports, extracts and process improvements to ensure that the HI business can respond quickly to changing market demands. 
  • Support the Head of Business Intelligence and the Business Intelligence manager, using business intelligence capabilities to establish a best-in-class level of data quality and reporting tools 

This is a hands-on role, where an experienced BI professional will be able deliver results in an ever changing and complex environment. You will thrive in this role if you have strong attention to detail with data and have robust experience in visualising data to tell a story. 

What will I be doing?

  • Supporting stakeholder Data & Analytics requirements 
  • Support and maintain data solutions that meet the stakeholder expectations and align with the data strategy for Bupa Health Insurance. 
  • Ownership of a pipeline of work Analytics 
  • Attention to detail and documentation of outputs to ensure best-in-class data 
  • Highlight data issues by tracing problems from source to reporting 
  • Maintenance of data models 
  • Development of new reports and enhancements in PowerBI 
  • Supporting ad-hoc analytics projects to support the Strategic Health Insights business 

Requirements for the role:

  • Experience in SAS, SSIS, Power BI and Synapse suite necessary 
  • Experienced in data analytics, data quality, data warehousing and reporting 
  • Strong written and verbal communication skills & ability to engage stakeholders 
  • Tertiary qualifications in Data Science, Statistics, Mathematics, Economics, Computer Science or a related quantitative field 
  • 3+ years technical knowledge and skills across the Microsoft Data Platforms & Data Analytics 
  • 2+ Experience using Microsoft Power BI (including DAX coding) 
  • 2+ years of hands-on experience using SQL to extract and manipulate data for reporting and insights 
  • Expertise in analysing data sets, quantitative analysis and creating data visualisations 
  • Data quality skills 
  • Data-storytelling skills 

About us:

Bupa has a strategic goal of being the most customer-centric digital healthcare organisation, with the use of data as an explicit pillar of this strategy.  

The program pillars include:

  • A Customer-Centric Focus - Bupa aims to grow our data products, the data that people have access to and the utilisation of data as a strategic asset that drives our Connected Care, Core Modernisation, and other strategic change agents
  • Data Access and Democratization - Ensuring everyone has access to and can understand the data Bupa holds; reducing barriers to entry and make the complex simple for people who want to leverage our data assets
  • Support for Access - Help leaders in ensuring easy access to data for people that they work with
  • Empowerment - Enabling business people to do their role as owners, stewards, and leaders.
  • Delivery & Customer Value First - Treat data as an asset to create value for customers and remove barriers to achieving compliance, risk, or other barriers to value

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include subsidies on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical. You can also access a ‘People First’ wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You’ll feel happier & healthier working at Bupa!

Apply

Customer care during COVID

When COVID-19 hit we knew we had a responsibility to care for our customers by putting them at the heart of our decisions.

For this reason, in April 2020 our Health Insurance team invested over $50M and created the hardship team to support our customers when they most needed it.

Celebrate Wear it Purple Day and be the change

Wear it Purple was started to raise awareness of the discrimination faced by LGBTIQ+ youth, and the higher levels of suicide, depression and anxiety they experience as a result.

Read more

Forbes ranks Bupa one of the world’s best employers

Bupa has been ranked one of the world's best employers in Forbes' annual 'World's Best Employers' survey.

Read more

Thank you aged care workers

Today is ‘Aged Care Employee Day’, and there’s never been a more important time to thank aged care workers.

Read more

Ban the asterisk

Our customers have told us that our products can be confusing and complex when we add an asterisk (*) with fine print in our policies. To respond to our customers’ needs, in 2020 the Product Deisgn Squad was created to make our products simpler, more relecant and personalised. Here’s how putting our customers at the heart of everything helped the team ban the *.

Job Alerts

Don’t see a role that’s right for you? You can sign up for our job alerts and we’ll make sure to let you know when the right one comes up.

Job alerts

We're always looking for talented individuals. Make sure you sign up for job alerts so you can bring your difference to make the difference.

Interested InSelect options from the fields below and click “Add” to customise what jobs you would like to be notified about.

Join Our Talent Community

Looking to shape a brighter future for everyone? Sign up to our talent community and be the first to learn about new roles.

Join Now