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CRM Tech Lead

Melbourne, Australia

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Posted 20/02/2026 Job Number 59399 Work type Independent Contractor - Full Time Posting End Date 20/03/2026

To start with, it’s a contingent role initially a 9‑month daily‑rate contract with the possibility of becoming permanent in the future.

The purpose of the role

As part of the Technology Team, this role will partner closely with business representatives to deliver high quality Technical Lead CRM services at pace to drive strategic outcomes for Bupa’s customers and maintain integral Bupa systems. The purpose of this role is to lead the Customer Relationship Management (CRM) Development team, provide support to team members, lead application design and development activities across Bupa’s CRM applications, built on the MS Dynamics 365 Power Platform, whilst also ensuring development teams adhere to best practices to deliver high quality applications that meet or exceed the business and customer expectations.

What you’ll need to make it possible 

7+ years’ experience in a CRM Developer role or equivalent experience in support of CRM platforms  with a minimum: 

       o 7+ years’ experience in configuration and customisation of Dynamics 365 applications, ideally    

       Sales or Customer Service. 

       o 7+ years development experience that includes Microsoft .NET Framework, C#, JavaScript,   

       HTML5, RESTful Web Services 

• Extensive experience in leading a team of up to 4 to 10 developers to deliver high quality outcomes 

• Experience with Microsoft Azure and Microsoft Power Platform services 

• Experienced with Agile delivery methodologies 

• Experience developing PCF controls 

• Excellent client-side development skill set 

Experience with SQL Database is mandatory 

• Experience with Azure cloud services and DevOps processes for building and deploying applications in the cloud 

• Experience in application design and architecture 

• Significant development experience using MVC framework and multi-tier architectures 

• Experience with JSON and TypeScript

Why you’ll love it? 

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Enjoy the flexibility of hybrid working, with a mix of time in the office and at home, while having plenty of opportunities to learn, grow, and take your experience to the next level.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. 

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. 

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