At Bupa, our purpose is to help people live longer, healthier, happier lives and making a better world. This is at the core of who we are, making us a healthcare provider that strives to deliver meaningful change. contributing to our ambition to be the world’s most customer-centric healthcare company.

Opportunity Snapshot 

Ready to make an impact? This isn’t your typical Risk Manager role—this is an exciting opportunity to be at the heart of innovative digital product teams, providing technical risk advice during the end-to-end delivery of cutting-edge products lie Bupa’s healthcare on-demand app, Blua!.

The Digital Product Risk Manager and play an essential partnering role in supporting Bupa’s Customer & Transformation Office and Technology teams to identify, develop, and bring to life best in class Digital Products that redefine how we engage and support our customers, patients, and residents. Join us and shape the future of digital healthcare!

Reporting to the Data & AI Risk Manager, this permanent position is offered as hybrid with flexible working, located in Melbourne. 

Key responsibilities include:

• Provide technical risk advice to digital product teams, ensuring the end-to-end delivery of digital products in line with organisational strategy, regulatory requirements and customer needs.
• Drive outcomes by working with cross-functional teams to ensure a full-360 understanding of potential risks associated with the delivery of Digital Products. 
• Ensure compliance with health, privacy, and data protection regulations (e.g. Privacy Act) through proactive integration into product design and delivery.
• Develop and maintain governance frameworks to establish clear accountabilities and risk controls throughout digital product development.
• Influence and support stakeholders to drive risk-aware decision-making aligned with customer needs, Bupa’s values, and best practice, including emerging risks.

Why work at Bupa?

We keep our people smiling by helping them improve their lives in and outside of the office. We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, study leave, volunteering options and a commitment to promoting from within. We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

What do I need?

We’re looking for someone with approximately 7+ years of experience in delivering or managing digital products, technology solutions, or digital projects. You’ll have a proven ability to drive the safe and efficient delivery of complex digital initiatives, from ideation to launch, while expertly managing digital risks across the product lifecycle. Your deep understanding of best practices and risk management will be crucial to ensuring successful outcomes.

In addition, you’ll bring to the role:

• Bachelor in a Business, Computer Science, or a related field. 
• Extensive professional knowledge in the product lifecycle, key risks that can manifest, and best practice approaches for managing potential risks. 
• Strong understanding of Australian regulatory requirements applicable to Private Health Insurance and Health Services. 
• Proven analytical, problem solving, and communication skills. 
• Ability to engage with technical and non-technical stakeholders. 
• Collaborative working style, with excellent interpersonal and communication skills 
• Ability to keep pace with emerging technology and key trends. 

About Bupa Asia Pacific:

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care. Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

Please note, the internal position title for this role is Risk Manager - Digital.