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Practice Manager & Receptionist | South Yarra HCC (E)

Melbourne, Australia

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Posted 07/05/2025 Job Number 26333 Work type Permanent - Full Time Posting End Date 04/06/2025

Join Our Brand-New Site opening in South Yarra, Mid-June 2025!

Here at River Street Medical (Powered by Bupa) we are committed to improving the lives of our customers and the community. As a part of the Bupa family, we’re offering exciting opportunities to be a part of a global leader in healthcare. Whether you're an experienced Practice Manager or passionate about patient care as a Receptionist, we have positions to suit a variety of skillsets!

Why Bupa?

  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
  • Opportunity to build your career with a Global leader in healthcare
  • Paid parental leave
  • Reward and recognition programs

Available Positions:

Practice Manager (Full-time)

We are looking for a motivated, experienced Practice Manager to join our team. This role is perfect for someone with solid medical leadership experience!

Key Responsibilities:

  • Lead and coach a high-performing team
  • Oversee day-to-day operations of the practice
  • Manage financial performance and budgeting
  • Ensure infection control, stock management, and high-quality patient care
  • Handle recruitment and staff management
  • Market the practice to drive patient numbers

Requirements:

  • Available full-time (38 hours per week) Monday to Friday between 8:30am - 5:00pm.
  • Medical Practice Manager experience required
  • Experience with Best Practice Software is preferable
  • Leadership experience required
  • Strong organisational, time management, and communication skills
  • Ability to manage difficult situations and solve problems promptly
  • Excellent customer service and business acumen

Receptionist (Full Time or Part Time)

We also have multiple Receptionist positions available for enthusiastic individuals who are passionate about customer service and patient care.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming experience
  • Answer phone calls, schedule and manage appointments
  • Support the practice manager and clinical team with day-to-day operations
  • Process payments via EFTPOS, HICAPS, and Medicare
  • Maintain patient confidentiality and ensure high-end care

Requirements:

  • Available for either full time or part time work (at least 3 days per week)
  • Previous health receptionist experience is required
  • Experience with Best Practice Software is preferable
  • Strong communication and organisational skills
  • Passionate about customer service and patient care

How to Apply:

Apply now to join our dedicated team! We will start interviewing as soon as we receive your application.

Important:Please make sure to clearly specify the role you are applying for in your application. This will help us process your application more efficiently.

Apply

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