Be at the heart of our brave new digital world!

We have a new Senior Business Analyst role available in our Technology team, which will be part of the capability modernisation program for our Health Insurance business. 

The opportunity: 

As part of our mission to become the words most customer centric Healthcare company, we’re looking to modernise our business so we can provide truly personalised Healthcare. 

As a business, one of our priorities is to ensure we quickly respond to the changing needs of our customers. To achieve this goal, we need to modernise and uplift our core systems and processes to set us up for the future and to create more flexibility and agility in the way we deliver value to our customers, including the delivery of our Full Potential strategy. 

You’ll be partnering closely with business representatives to deliver high quality Business Analysis services for complex initiatives to drive strategic outcomes for our customers.

To be successful in this role, you’ll need to have:

• 5+ years’ experience as a Technical Business Analyst. 
• While it’s not a requirement, experience working as a BA in a claims or data processing role would be an advantage. 
• Experience leading and defining the analysis approach regardless of the complexity of a project/Agile product deliveries.

This is a permanent role and can be based in Melbourne, Sydney, or Brisbane. 

We offer hybrid work arrangements, so you’ll have the flexibility to work from one of our offices in these locations or work from home. 

How will I help?

You will add value by:

• Partnering closely with business initiative owners to develop a deep understanding of the challenges, pain points and areas of opportunity.
• Planning, establishing, and facilitating stakeholder workshops.
• Conducting Cost/Benefit Analysis to support the discovery and new business investment proposals.
• Developing current and future state process documentation.
• Developing business requirement specifications (BRS) and functional requirement specification (FRS) documentation (as required/project specific) and utilising standard templates and guidelines.
• Challenging and asking 'why' to provide the best solution for the business and our customers.
• Working closely with cross-functional teams to develop clear and unambiguous product backlogs of work which deliver the outcomes needed by our business.
• Working with the team to define Epics, Features, User Stories, and tasks for business initiatives at pace. 
• Defining concise acceptance criteria which supports the delivery team and testers.

Why work at Bupa?

A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life. 

If you’ve got the belief, the energy, and the talent, come and join us.

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. 

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.