About the Role

We are seeking a dynamic Learning and Development Partner to join our People function within Health Services. As a key member of the Dental People team, you will collaborate across multiple business units including Dental, Optical, and Connected Care to drive learning and development initiatives. This role is crucial for enhancing leadership capabilities and supporting career development for managers and frontline leaders, particularly within dental practices, optical stores, and healthcare centres.

You will play a vital role in shaping and delivering impactful leadership development programs, career pathways, and operational training. With a focus on leadership and management skills, you will foster growth and performance, ensuring that our leaders are equipped with the tools they need to succeed. The role requires flexibility, adaptability, and strong stakeholder management, as you will be engaging with a variety of teams and leaders across different units.

Key Responsibilities

• Partner with the L&D Manager to develop and execute a learning strategy aligned with business priorities.
• Design and facilitate engaging training sessions that promote leadership and career development.
• Drive the annual L&D calendar, ensuring the timely planning and delivery of relevant programs.
• Lead leadership initiatives and support operations training, addressing unique needs across business units.
• Develop and refine career pathways and training content to support leadership progression.
• Conduct training needs analysis to leverage existing resources and optimize learning outcomes.
• Provide coaching and feedback to enhance learning effectiveness and application.
• Monitor and evaluate the impact of learning programs, ensuring alignment with organizational objectives.
• Act as a subject matter expert and positive role model for learning and development best practices.

About You

We are looking for an individual with:

• Tertiary qualifications in organisational psychology, education, or a related field (or equivalent experience).
• A combination of Certificate IV Training and Assessment and practical experience in capability development (highly advantageous).
• Extensive facilitation experience (5+ years), with a strong understanding of adult learning methodologies.
• Proven ability to build relationships and effectively collaborate with key stakeholders.
• Strong leadership and feedback skills, with experience in management or frontline leadership roles.
• Exceptional communication, presentation, and organizational skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint (basic Excel skills such as V-lookups required).
• A growth mindset and the ability to thrive in a fast-paced, ever-evolving environment.

Why Work with Bupa

When you become a part of the Bupa team, you're joining a company that values innovation, collaboration, and making a positive impact on people's lives. We offer a supportive and dynamic work environment that encourages your professional growth and development.

If you're ready to lead change, drive customer retention, and contribute to Bupa's success, we want to hear from you! Apply now and be a part of our journey towards delivering exceptional customer experiences.

Bupa Asia Pacific 

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.