The opportunity

We are currently on the lookout for a People Advisor to join Bupa on a permanent full-time basis.

If you have a proven track record of success, strong communication and interpersonal skills, and a passion for employee relations, we want to hear from you!

As a People Advisor, you will primarily be responsible for the effective case management of employee related matters. You will work closely with members of the broader People Team to provide high quality and seamless service delivery, advice and support.

This role can be based in Melbourne, Sydney or Brisbane with hybrid working arrangements.

How will I help?

• Provide timely, pragmatic and accurate advice and guidance on People policies and processes.
• Develop collaborative working relationships with stakeholders to manage, advise on, and provide a range of solutions to resolve employee relations matters.
• Utilise Bupa’s case management system to track and record all cases accurately, ensuring access to quality data.
• Support Leaders with end-to-end management of employee matters – and work with People Partners, Heads of People and Market Unit (MU) Centres of Excellence (COE) to resolve matters where needed.
• Provide coaching and support for Leaders to build their capability on People processes and Bupa systems.
• Ensure fair and accurate interpretation of contract terms, Employment Agreements and applicable Awards.
• Act as an escalation point for People Services Administrators in relation to generalist people enquiries, including application of relevant People policies and processes.
• Proactively contribute to team performance by identifying opportunities to improve / standardise existing People policies, processes and documentation.

Why work at Bupa?

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

What do I need?

• Previous experience in an HR advisory (or similar) role within a large organisation
• Employee relations experience
• Demonstrated experience in end-to-end HR case management
• Experience coaching leaders and employees on People processes, systems and policies
• Experience with interpretation and application of employment contracts, Awards and Enterprise Agreements.
• Experience using HRIS systems, preferably Workday
• Highly organised with strong attention to detail
• Previous experience working within health care or aged care would be beneficial

About Bupa Asia Pacific:

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Our people reflect the diversity of our community.  At Bupa, your wellbeing, identity and own story is respected and valued.