In this 12 Month Fixed Term Contract as the Wellness Program Manager – you will be responsible for the coordination of industry leading Health and Wellbeing programs and services to Bupa’s corporate and university clients. Key to this role is the delivery of a superior level of service to Bupa’s clients, the development of professional relationships with key client stakeholders and the maximisation of employee and student engagement. This role contributes to supporting Corporate Partnership Managers in driving meaningful Wellness engagements with clients.

How will I help? 

Key accountabilities include: 

• Coordinate the delivery of Health and Wellbeing programs to your allocated Bupa Corporate and University clients 
• Deliver professional B2B client relationship management and quality service, strive to exceed client satisfaction metrics, grow repeat/renewal business 
• Ensure the implementation of the programs are focused on maximising engagement and positively influencing healthy behaviour change 
• Contribute towards managing Health & Wellbeing engagements with clients and positively influencing Wellness planning 
• Working closely with Corporate Partnership Managers and supporting with Wellness solutions to clients 
• Implement strategies to enhance client and customer experiences 
• Effectively manage health program data to deliver accurate, high quality reports 
• Ensure you meet financial revenue targets and provide high quality and accurate operational records e.g. invoicing, revenue forecasting 
• Contribute to the ongoing enhancement of our wellness proposition through the generation of process improvement suggestions and ideas for product innovation and development 

What’s in it for me? 

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. 

What do I need? 

• Experience in health promotion, Wellness Consultations, Wellness program development/delivery (highly regarded) 
• Experience in planning/designing Wellness Solutions or framework for organisations (preferred) 
• A degree in Health Promotion, Science or Allied Health (highly regarded)
• Experience in client account management or a B2B role (highly regarded) 
• Knowledge of excel, MS office (Intermediate) 

What is it like to work there? 

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand, and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical, and hearing services.

Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose, and the way that we deliver personalised care.