Head of Corporate Partnerships - Broker
Melbourne, Australia
Be at the heart of our mission to become the world’s most customer centric Healthcare company!
We have a new Head of Corporate Partnerships role available within our International & Corporate Partnerships (ICP) team, which is part of our Health Insurance business.
The ICP team exists to deliver growth, value, and mutually beneficial relationships for Bupa. We work with our partners across universities and institutions, education and migration agents, and corporate and broker clients to support the end-to-end health and wellness needs of their own clients, students, and employees.
The opportunity:
In this role you’ll be leading a talented, high performing team of Corporate Partnership Managers, while also driving the success of our broker relationships, ensuring that we’re working with our clients to grow our membership base.
To be successful in this role, you’ll need to have:
- 10+ years of experience in sales, with proven success leading sales and account management teams to deliver performance.
- Experience working with cross functional stakeholder teams to deliver customer outcomes.
- Strong insights into either the corporate private health insurance, general insurance, or banking sector.
This is a permanent role that can be based in Melbourne, Sydney, or Brisbane.
We offer hybrid work arrangements, so you’ll have the flexibility to work from our office in our corporate office in any of these locations and work from home.
How will I help?
You will add value by:
- Leading the team to deliver agreed performance targets including revenue/new to fund growth, client retention, gross margin, and customer/client experience.
- Building, coaching, and sustaining the sales team’s capability.
- Leading the sales team in developing and maintaining relationships with client (/ broker) stakeholders and internal stakeholders, aiming to deliver exceptional customer service.
- Establishing an effective performance management approach to ensure the team meet required client service level expectations and compliance with usage of the CRM system.
- Promoting Bupa as the preferred partner for overall employee health and wellbeing and champion a holistic health approach that meets client and customer needs.
Why work at Bupa?
A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.
We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life.
If you’ve got the belief, the energy, and the talent, come and join us.
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.
We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.
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