Opportunity snapshot:

An exciting, Permanent opportunity has become b for a Healthcare Intelligence Analyst.

Healthcare Management (HCM) has embarked on a program to evolve its Healthcare Insights Capability to support HCM commercial and operational teams more effectively and identify opportunities to connect in with the Enterprise, allowing the HI business to respond quickly to emerging trends in healthcare and develop tools and enablers to support clinical, commercial, and member-targeted strategies. Our strategy involves optimising the business of today, while reimagining our data and analytics capabilities to support the future of health and wellbeing and growing the business of tomorrow.

Reporting to the Healthcare Intelligence Manager Funding, the Healthcare Insights Analyst will play a key role in analysing healthcare data to generate actionable insights that drive strategic decision-making across HCM teams i.e., Hospital and Medical Partnerships, Ancillary and Claims Integrity as well as Connected Care and other Enterprise teams. The Healthcare Insights Analyst will also provide regular updates on Bupa claims experience trends i.e., changes in costs, utilisation and case mix and underlying drivers with call to action as well as clinical insights on Bupa member claims patterns and trends. The ideal candidate will leverage data analysis, statistical methods, and industry knowledge to provide valuable insights into healthcare trends, cost drivers, and patient outcomes.

What will I be doing?

• Data Analysis: Analyse large datasets to identify trends, patterns, and anomalies related to healthcare costs, case-mix, utilisation, and outcomes.
• Insights and Recommendations: Develop dashboards, reports, tools, enablers and visualisations that present complex data in a clear and actionable manner and translate data findings into actionable insights and strategic recommendations for stakeholders.
• Healthcare Trends and Benchmarking: Stay current with industry trends, regulatory changes, and emerging technologies in healthcare analytics. Developing benchmarking tools to measure performance of hospitals and providers with adjustment for case-mix and underlying demand side variation.
• Predictive/Advanced Modelling: Develop and apply predictive models to forecast healthcare trends, patient behaviours, and financial outcomes. Assess the impact of various interventions and programs on healthcare costs and quality. Develop risk adjustment models to make more fair comparisons between providers. Assess the impact of various interventions and programs on healthcare costs and quality.
• Data Quality and Governance: Ensure data accuracy, consistency, and completeness through regular audits and validation processes. Adhere to data governance policies and standards to protect sensitive information.

Requirements for the role:

• Tertiary qualifications in Data Analytics, Data Science, Statistics, or a related field (Master’s degree preferred)
• Minimum of 3-5 years of experience in healthcare analytics or a similar role, preferably within a health insurance company.
• Significant knowledge of healthcare data, clinical coding, case-mix principles, risk adjustment and the ability to build financial and benchmarking models.
• Proficiency in data analysis tools and software (e.g., SQL, SAS, Tableau, Excel, R and Python)
• Proficiency in business intelligence tools (e.g., Power BI, Tableau, MicroStrategy etc.)
• Understanding of the Australian healthcare system and its ongoing reform.
• Experience with private healthcare sector and regulatory requirements.
• Proven capacity to communicate complex data insights clearly to technical and non-technical audiences – including gathering requirements and presenting results

About us:

Bupa has a strategic goal of being the most customer-centric digital healthcare organisation, with the use of data as an explicit pillar of this strategy.  

The program pillars include:

• A Customer-Centric Focus - Bupa aims to grow our data products, the data that people have access to and the utilisation of data as a strategic asset that drives our Connected Care, Core Modernisation, and other strategic change agents
• Data Access and Democratization - Ensuring everyone has access to and can understand the data Bupa holds; reducing barriers to entry and make the complex simple for people who want to leverage our data assets
• Support for Access - Help leaders in ensuring easy access to data for people that they work with
• Empowerment - Enabling business people to do their role as owners, stewards, and leaders.
• Delivery & Customer Value First - Treat data as an asset to create value for customers and remove barriers to achieving compliance, risk, or other barriers to value

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include subsidies on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical. You can also access a ‘People First’ wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You’ll feel happier & healthier working at Bupa!