Hybrid Working | Melbourne, Sydney or Brisbane | Attractive Salary 

Bupa is seeking a Remediation Data and Automation Manager on a 12-month fixed-term contract, with the potential to transition to permanency. In this you lead and develop a team of 6–9 Data Analysts within Bupa’s critical remediation programs. This role is ideal for a collaborative leader with deep data expertise, strong analytical and problem-solving skills, and the ability to translate complex business rules into robust, auditable data processes.

Experience in customer remediation, data management, and process automation is essential. What matters most is the ability to drive operational excellence, lead teams to deliver high-quality outcomes, and embed automation and continuous improvement across the remediation lifecycle.

The Opportunity

Reporting to the Head of Remediation, you will lead the extraction, analysis, and validation of data across remediation programs, ensuring accuracy, compliance, and efficiency. You will oversee the development and governance of calculation rules, manage quality assurance processes, and embed best-practice automation to accelerate remediation outcomes. This position offers a flexible, hybrid working model across Melbourne, Sydney, Adelaide, or Brisbane, and an attractive salary with comprehensive benefits.

Key Responsibilities

• Lead and mentor a team of Data Analysts, driving optimal outcomes and performance across multiple projects
• Champion continuous improvement and automation initiatives to enhance Bupa’s remediation capability
• Collaborate with program teams, business stakeholders, and technical SMEs to understand remediation activities and source data landscapes
• Translate complex business rules into auditable data logic and oversee SQL/SAS development and validation
• Manage data curation, validation, and calculation logic to ensure consistent, fair, and accurate outcomes
• Lead quality assurance and governance of all data outputs, ensuring compliance with regulatory and remediation standards
• Identify and manage risks or issues, escalating where appropriate
• Build strong relationships with internal teams, third-party partners, auditors, and stakeholders

About You

You are a structured, analytical leader with strong data management expertise and the ability to operate in a complex, multi-project environment. You combine technical know-how with people leadership, fostering accountability, collaboration, and high performance in your team.

You will bring:

• 7+ years in data leadership or management roles
• Proven experience in customer remediation delivery and large-scale data management
• Strong SQL/SAS and Data Bricks or equivalent technical expertise
• Experience leading physical and virtual teams
• Technical product owner for automation and program wide system implementations
• Agile project experience and ability to manage competing priorities
• Excellent communication, stakeholder management, and problem-solving skills
• Tertiary qualifications in Information Systems, IT, or equivalent

Support Every Step of the Way

At Bupa, our people are at the heart of everything we do. Our global wellbeing program supports your mental, physical, financial, social, and environmental health—ensuring you thrive both professionally and personally.

Our employee benefits include:

• Fully subsidised Bupa health insurance
• Discounts on travel, home, dental, and optical services
• Exclusive savings with partner brands such as Apple, Endota Spa, and New Balance
• One additional day of annual leave each year for your wellbeing
• A paid volunteer day each year to give back to the community

We are committed to creating a safe, inclusive workplace that reflects the communities we serve. Applicants from all backgrounds are encouraged to apply. If you require adjustments during the recruitment process, please advise when submitting your application.

Join us and discover how wellbeing goes beyond the workplace.