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We have a new Senior Business Analyst role available in our Technology team, which will be part of the capability modernisation program for our Health Insurance business. 

The opportunity: 

As part of our mission to become the words most customer centric Healthcare company, we’re looking to modernise our business so we can provide truly personalised Healthcare. 

As a business, one of our priorities is to ensure we quickly respond to the changing needs of our customers. To achieve this goal, we need to modernise and uplift our core systems and processes to set us up for the future and to create more flexibility and agility in the way we deliver value to our customers, including the delivery of our Full Potential strategy. 

You’ll be partnering closely with business representatives to deliver high quality Business Analysis services for complex initiatives to drive strategic outcomes for our customers.

To be successful in this role, you’ll need to have:

• 5+ years’ experience as a Technical Business Analyst. 
• Experience modernising legacy applications with specialised focus on OS/platform migration.
• Experience leading and defining the analysis approach regardless of the complexity of a project/Agile product deliveries.

This is a permanent role and can be based in Melbourne, Sydney, or Brisbane. 

We offer hybrid work arrangements, so you’ll have the flexibility to work from one of our offices in these locations or work from home. 

How will I help?

You will add value by:

• Implementing a structured methodology to capture scope and requirements, including business process, information flow, user experience, etc., and to ensure quality of work and sign-off by stakeholders. 
• Developing business requirements covering functionality and scope of the initiatives along with focusing on technical requirements including volumetrics of performance, database sizing, code improvements, license, disaster recovery, security and integration requirements. 
• Engaging in business analysis activities for complex initiatives, typically in the forming stage, to influence and shape solution roadmap by providing must-have, should-have, could-have requirements and working with the solution architect to provide solution options and trade-off analysis.
• Using a strong bias for working within an operating model which prioritises forming persistent long-lived teams of business and technology capability empowered to deliver on commercial and customer outcomes.
• Coaching and supporting teams and individuals to effectively utilise their specialised skills (i.e., business analysts to communicate ideas to improve customer and employee experiences and business process) to deliver results in cross-functional teaming environments. 
• Working within the guardrails of the overall Bupa business and technology landscape to ensure that teams operate with the mindset of "freedom within a framework" to ensure that team members such as business analysts are empowered to make decisions while working to support the greater good beyond their scope.

Why work at Bupa?

A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life. 

If you’ve got the belief, the energy, and the talent, come and join us.

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. 

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.