About Bupa Woodville – Where Compassion Meets Community

At Bupa Woodville, we are more than just a care home; we are a community committed to providing exceptional care in a serene and supportive environment. Nestled within beautifully landscaped courtyards and tranquil gardens, our modern facility is designed to foster a sense of belonging and peace for both residents and their families. We take great pride in our secure dementia support community, and our thoughtful amenities ensure that everyone who walks through our doors feels welcomed, valued, and respected.

This is the perfect environment for a dedicated and compassionate leader who is passionate about making a real difference in people’s lives. As our General Manager, you will be at the heart of our mission to deliver the highest standard of care to those who need it most.

About the Role – Lead with Purpose and Passion

As General Manager, you’ll be entrusted with leading a dynamic and talented team to ensure that our residents receive exceptional care every single day. This is more than a management role—it’s an opportunity to shape the future of aged care in a truly impactful way. You’ll oversee all aspects of the care home’s operations, from ensuring quality care and financial performance to driving team development and fostering a positive, compassionate workplace culture.

Your leadership will directly contribute to improving the lives of our residents and the well-being of our team. Every day, you’ll inspire your staff to deliver excellence, ensuring we always provide the best possible care in a safe and nurturing environment.

What You’ll Do – Lead, Inspire, and Transform

Collaborate for Excellence: Work closely with our Care Manager and clinical staff to ensure care services are perfectly aligned with each resident’s needs and Bupa’s high standards.

Drive Continuous Improvement: Develop and implement plans to enhance resident experience and care outcomes, always striving to make a positive difference.

Be a Problem Solver: Address concerns, feedback, and complaints promptly and efficiently, in line with Bupa’s standards, ensuring a safe, transparent, and responsive environment.

Lead with Confidence: Provide operational support, guidance, and leadership—always being available for your team when needed.

Optimize Performance: Manage key operational metrics like occupancy rates and incident reports, ensuring our care home consistently delivers exceptional results.

Steward Financial Success: Monitor and manage the care home’s financial performance, ensuring budget targets are met while upholding quality standards.

Build and Support Your Team: Lead recruitment efforts, foster retention, and mentor staff to build a strong, dedicated, and happy team.

Foster a Positive Culture: Cultivate a workplace culture where everyone thrives. Your leadership will set the tone for open communication, collaboration, and professional growth.

Who You Are – A Visionary Leader with Heart

We’re looking for someone who is driven, compassionate, and ready to lead with a focus on improving the lives of both our residents and team. If you have a strong background in aged care or healthcare operations, a passion for quality care, and the ability to inspire and develop a team, we want to hear from you.

Skills & Experience We’re Looking For:

Proven experience in managing operations in an aged care or healthcare setting

A commitment to fostering a positive, supportive work environment

Strong leadership skills that motivate, inspire, and empower your team

Excellent financial management capabilities and a strong understanding of aged care regulations

A proactive approach to problem-solving and continuous improvement

A deep commitment to enhancing the resident experience and ensuring the highest quality of care

Desirable: Completion or working towards a post-graduate qualification in Health Management/Aged Care.

Our Culture – A Place for Growth, Collaboration, and Impact

At Bupa, we believe that our people are the heart of everything we do. As General Manager, you’ll help foster an environment of collaboration, trust, and mutual respect. We’re committed to your growth, offering ample opportunities for personal and professional development, ensuring that you have the tools and support you need to reach your career goals.

Why Bupa? – More Than Just a Job, It’s a Career with Purpose

When you join Bupa, you’ll be part of a supportive, inclusive, and forward-thinking organization that is committed to improving the lives of others. Here’s what we offer:

Competitive salary and management bonus

Flexibility in a 24/7 environment

Generous leave provisions, including 14 weeks paid parental leave

Discounts on health, travel, home, car, landlords, and pet insurance

Access to health and wellness programs and Bupa SMILE initiatives

Workplace giving and Bupa fund matching

Ongoing career development opportunities to help you reach your full potential

If you are a compassionate and driven leader who is looking to make a meaningful difference in the lives of others, we encourage you to apply today. This is more than a job—it’s an opportunity to create a lasting impact on our residents and community.

How to Apply

Please click Apply to be taken to our online application process.  Please note that as part of your application you will also be asked to complete a number of pre-employment checks including Criminal History.

About Bupa Aged Care Australia

Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over 9,000 employees providing care and services to 6,500 residents across 70+ homes.  At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued. 

Find purpose in your career at Bupa