Candidate Wellbeing
Welcome to the wellbeing hub
We understand that searching for a new role can feel overwhelming at times, and we want you to know you’re not alone.
At Bupa, your wellbeing matters to us from the very start of your journey. We’re here to support you with resources, guidance, and a recruitment experience designed to be positive and transparent – because caring for people is at the heart of everything we do.
Through our Viva Wellbeing programme, we focus on six pillars of health – digital, financial, social, physical, mental, and environmental – so you can feel supported in every aspect of life.
Explore resources and care designed for candidates – because you matter before you even join us.
The Bupa recruitment process
Our recruitment process varies depending on which type of role you’re applying for. Our goal is always to learn more about you and give you the chance to learn more about us. We want to make sure it’s a good fit for everyone.
Once you’ve found the right role to apply for, the recruitment process will look like this:
We’ll be in touch
We’ll let you know via email once we’ve got your application. We’ll review it as quickly as possible but if there’s a deadline mentioned when you apply, it’ll usually be after that time. If your skills look like they might be a good fit for Bupa, we’ll give you a call to learn more about each other.
Your details will go into our Talent Community, so even if the role you applied for isn’t quite right, our recruitment team may be in touch with other opportunities that suit your background.
Getting to know each other
Next step is a face-to-face interview - this might be in person or via video call. It’s our chance to get a better understanding of each other, and to give you an opportunity to learn more about the role and life at Bupa.
For certain roles, like those in our contact centres, we might invite you to attend a virtual assessment process. You’ll take part in scenarios and situations related to the role, giving you the chance to demonstrate your skills and the way you work.
As part of the selection process for all roles, Bupa carries out a Police/Criminal Check. We’ll also check in with your references before making you an offer.
Becoming part of the team
Once you receive your offer and sign your contract, we’ll make sure you have the tools and information you need to get up to speed as quickly as possible. Before your first day, we’ll ask you to complete a few tasks to make sure you’re paid on time and ready to hit the ground running. During your first few weeks and months, you’ll complete learning modules to help you understand Bupa, as well as the health and care industry. After six months, you’ll know everything you need to be successful in your career with Bupa.
Health & wellbeing resources
At Bupa, your wellbeing matters to us from the very beginning. To support you throughout your recruitment journey and beyond, we offer a range of health and wellbeing resources designed to help you thrive. Whether you’re preparing for your interview or settling into your new role, these resources are here to support your physical, mental, and emotional health.
First Nations careers support
Respect and candidate care are at the heart of everything we do. Our goal is to share knowledge respectfully, amplify community voices, and empower individuals through honesty. Throughout the recruitment process, we strive to create a positive, culturally safe and supportive experience. From the moment you apply to your interview preparation and de-brief, you’ll be supported every step of the way.
Learn moreFAQs
1. How do I apply for a role at Bupa?
Our recruitment process varies depending on which type of role you’re applying for, but it’s always our goal to learn as much about you as possible, and to help you decide if Bupa is right for you and your career goals.
2. What documents do I need to submit with my application?
When applying for a role at Bupa, candidates are generally required to submit a current resume outlining their work history and relevant experience. Depending on the specific position, you may also be asked to provide a cover letter, proof of qualifications or certifications, and any other documents specified in the job advertisement. It's important to carefully review the role requirements to ensure all necessary documents are included with your application.
3. Can I apply for multiple roles at the same time?
Yes! In fact, it’s best that you apply for all roles you’re interested in. However, once you have applied for a role with us, your profile will be stored in our application system talent pool, and we may contact you if there is another role that looks like it might suit you.
1. How long does the recruitment process usually take?
This can vary depending on each vacancy and the type of role you’re applying for. If your application has reached the interview stage or beyond, you will usually receive feedback within 14 days from the closing date for the role. If you’re not the right fit for the role, we will let you know via email that your application has been unsuccessful.
2. Who can I contact if I have questions about my application?
If you’ve been contacted for an interview, the best person to reach out to is your recruiter, who will guide you through the process.
1. What support does Bupa offer to candidates during the recruitment process?
We’re committed to creating a positive, respectful and supportive recruitment experience for every candidate. You’ll have access to wellbeing tools and resources through
Blua, our digital health platform
.
If you identify as a First Nations candidate, we also offer additional culturally safe support and guidance. Learn more on our dedicated First Nations careers page .
2. Where can I find more wellbeing tips and resources?
You can explore a wide range of wellbeing tips, tools and support services on
Blua
at any time.
First Nations candidates can also find tailored resources and guidance on our First Nations candidate support page.
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