Dental Assistant & Receptionist | Bupa Dental Townsville

Dental Assistant & Receptionist Opportunities | Bupa Dental Townsville

Multiple Opportunities | Full Time & Casual

Full time working hours: Monday to Friday hours, 8:00am to 5:30pm, with the flexibility of a weekly 12:00pm finish or a 9-day fortnight.

Join our friendly Townsville team, conveniently located in the heart of Townsville City at Urban Quarter Shopping Village, with free undercover parking. We have multiple opportunities available across Dental Assisting and Reception, with both full-time and flexible casual options. Visit us here

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of this job is

To provide a high-quality experience within the Dental Practice, whether you’re supporting our clinicians chair-side or creating a welcoming front-office experience for our patients. You’ll contribute to the smooth and professional operation of the practice while helping us deliver exceptional patient care.

What you’ll need to make it possible

For our Dental Assistant opportunities:

• Strong chair-side assistance skills, including instrument handling, suction, mixing materials, assisting with X-rays, and knowledge of dental instrumentation. 
• Ability to clean, prepare, and maintain treatment rooms, instruments, and equipment in line with infection control standards, BDC procedures, and WHS requirements. 
• Organisational and administrative skills to support appointment scheduling, with a reliable, accountable approach to work and service quality standards.

For our Receptionist opportunity:

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Why you’ll love it?  

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.  

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.