Empowering GPs to Deliver Holistic, Accessible Mental Health Care

As a GP or medical practitioner, you are often the first point of contact for patients experiencing mental health challenges. Mindplace by Bupa is designed to complement your care by offering a trusted, professional, and accessible pathway for patients needing psychological support. 

If you’re looking for psychology services to help your patients manage life’s big moments or mental health diagnoses, Mindplace psychologists can support clients with a range of individual specialisations and the backing of a trusted global healthcare company.

Mindplace, by Bupa, is a trusted referral destination for Mental Health Support.

Backed by 80+ years of Bupa's expertise in healthcare, we are committed to providing high quality, innovative, proactive and holistic health solutions for the benefit of the patients. 

With plans to expand to 60 clinics by 2027, Mindplace is positioned to be a reliable partner in addressing Australia’s mental health crisis.

Why GPs trust Mindplace:

1. Seamless Continuity of Care

Mindplace works in partnership with GPs, not in isolation. Our psychologists collaborate with referring practitioners to ensure continuity and alignment with Mental Health Treatment Plans (MHTPs), supporting better patient outcomes.

2. Accessible to All Australians

Mindplace clinics are open to everyone—Bupa members and non-members alike. Referring your patients won’t affect their insurance premiums or eligibility.

3. Expert Matching & Tailored Support

Patients can select care from our experienced team of psychologists with varied specialisations and backgrounds, whose expertise aligns with their specific needs. This ensures targeted, effective care—whether it's CBT, mindfulness, or talking therapy.

4. Easy access and bookings

Mindplace offers flexible appointment options including in-person or video call consultations, ideal for patients in rural areas or with mobility constraints. Patients can self-serve via our online booking platform or talk to our team to be matched with a psychologist best suited to their needs. Patients choose how they want to connect with a psychologist and can book with any of our team across Australia. Appointments usually available within 48 hours.

5. Affordable Care Options

Cost is a major barrier to mental health care. Mindplace offers transparent pricing: $245 for a 50-minute session before any rebates.

New and existing Bupa customers get 20% off psychology services for the rest of 2025*

6. Designed for Comfort and Privacy

Clinics are thoughtfully designed to be calm, welcoming spaces that reduce stigma and encourage engagement with mental health services.

How Mindplace Supports You as a GP

• Reduces wait times for psychological support through a growing national network of clinics.
• Supports your clinical autonomy - you remain central to your patient’s care journey.
• Provides feedback and updates on patient progress, when appropriate and consented.
• Helps manage complex cases with access to experienced psychologists and multidisciplinary support.

Referral Pathways

Referring is simple. GPs can:

• Use standard MHTP referral forms
• Direct patients to their nearest Mindplace clinic
• Contact Mindplace directly for collaborative care options

We accept Medicare Mental Health Care Plans as well as claims against eligible private health insurance extras cover^. Our services may also be eligible for reimbursement under NDIS self-managed plans, workers compensation claims, as well as other State and Federal funding packages.

*T&Cs apply. See website for details.

^Waiting periods, yearly limits, benefit claiming restrictions, policy and fund rules apply.