Contracts & Accounts Manager
Melbourne, Australia
Ready to Shape the Future of Healthcare Partnerships?
The opportunity:
We’re looking for a Contracts & Accounts Manager to execute Bupa’s network and partnership strategies for our ancillary product offerings.
In this role, you’ll apply advanced analytical and risk management strategies in the recruitment and management of ancillary providers contracted to Bupa. While managing the day-to-day relationships of the Members First Extras Network, you’ll be uplifting the engagement program for our ancillary network as it currently stands and with future enhancements.
Additionally, this role will lead the relevant growth of our ancillary network and ensure the delivery of the best possible health outcomes for members, while maintaining sustainable costs for the business.
This is a permanent role, that can be based in Melbourne, Brisbane, Sydney or Adelaide.
We offer hybrid work arrangements, so you’ll have the flexibility to work from home when you aren’t visiting clinics or working from the office twice a week. Our offices are in the Melbourne/Brisbane/Sydney/Adelaide CBD.
To be successful in this role, you’ll need to have:
- Experience in stakeholder relationship management strategy and execution.
- Experience liaising with external organisations/bodies such as professional associations.
- Track record of achieving outcomes and deadlines in a high volume, pressured environment.
- Strong negotiating skills.
- Leadership and stakeholder management capabilities.
- An elevated level of risk management and analytical skills, with proven forecasting and reporting ability.
- Health Insurance industry experience, or experience dealing with ancillary providers and/or contracts is desirable.
- Legislative understanding of the National Health Act, Privacy Act (Commonwealth), and other related acts.
- Must hold a current driver's license.
How will I help?
You will add value by:
- Leading the engagement uplift program of work for the Bupa Ancillary network.
- Leading the creation of a Network tier classification system which delivers appropriate oversight to all network providers.
- Ensuring the categorisation of network providers are dealt with and responded to in accordance with tier status and value to the Bupa brand.
- Leading the development of processes pertinent to the timely management of Network issues ensuring that key performance indicators are being met by Bupa and their network partners.
- Leading the development and production of risk management strategies, reports, and analytics.
- Assist in the management of ancillary benefits through contracted network providers.
- Developing and executing provider engagement strategies to regularly meet with contracted providers and support our providers’ experience.
- Being the key day to day contact for both Bupa people and allied health network providers.
Why work at Bupa?
A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.
We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life.
If you’ve got the belief, the energy, and the talent, come and join us.
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
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