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At Bupa, we are deeply committed to building a diverse, inclusive workforce where everyone feels valued and supported.
As part of that commitment, we use carefully selected AI tools – like Sapia’s AI – to facilitate fairness and consistency in our recruitment process.
Sapia’s AI assists us in assessing a wide range of candidates using structured, scientifically backed questions that focus on job-relevant attributes. The language-based questions are designed to provide all candidates with an equal opportunity to express themselves and demonstrate their potential. This helps us make hiring decisions that are based solely on suitability for the role.
We understand the importance of recognising the unique experiences of all communities, including First Nations peoples. All applications are reviewed by our Talent Acquisition team to ensure fair and thoughtful consideration. In particular, applications from First Nations candidates receive additional care to ensure that individual circumstances are fully understood and respected.
Importantly, there are no automatic filters in our process beyond the essential qualifications required for the role. We believe every applicant deserves a fair chance to show their potential, and our AI tools are just one part of a broader, people-centred approach to recruitment.
Using AI in this way helps us uphold our values with respect, inclusion, and integrity – helping to ensure our hiring process is as welcoming and equitable as the culture we strive to create at Bupa.
If you’re considering a career with us, we want you to know that your application will be treated by us with fairness and care, supported by technology – because at Bupa, people are at the heart of everything we do.
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